Support - Let’s Get You Started!

Support involves providing assistance, troubleshooting, and resolving issues to ensure customers or users have a smooth experience with the product or service.

FAQs

If you have any doubts or concerns, check out our FAQs below for quick solutions to common issues.

What is Got-It, and how does it work?

Got-It is a digital platform designed to streamline HR processes, attendance tracking, payroll management, and  more.

Can I use Got-It on my mobile device?

Yes, Got-It is accessible on both desktop and mobile devices, ensuring seamless access anytime, anywhere.

How can I track my progress within the platform?

You can monitor your progress using the dashboard, which provides real-time insights into your activities.

What should I do if I experience a technical problem?

If you encounter any technical issues, try clearing your cache or updating your browser. If the issue persists, contact our support team.

How do I reset my password if I forget it?

Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.

Who is eligible to use Got-It?

Got-It is designed for businesses, HR professionals, and employees looking to manage workplace operations efficiently.

If your query isn’t listed here, feel free to contact our support team for further assistance.


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Add FAQs

For adding FAQs, you need to provide the following:

  1. Question – The query you want to add as an FAQ.
  2. Example: "What is GotIt?"
  3. FAQ Type – The category under which the FAQ falls.
  4. Example: "General Inquiry"

Example Entry:

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Help Center
Facing Any Issues? Raise a Ticket

If you encounter any difficulties while using Got-It, submit a support ticket. Our team will get back to you as soon as possible.

Open Tickets:
  1. Ticket ID: Under Review
  2. Ticket ID: Pending Response

We’re here to assist you.

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Contact Us

If you couldn’t find an answer in our FAQ section, reach out to us directly. Our team is ready to assist you.

Customer Support: +91 90309 90395

Email Us: info@digitalkuppam.com

Our goal is to provide you with the best possible experience. Let us know how we can help.

© 2025 Got-It – Developed & Managed by Digital Kuppam


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